Have a question? Find helpful answers to your top questions about Collect Loyalty.
Collect Loyalty is flexible, automated and easy to use in-store and online. Collect Loyalty is the only loyalty solution that has integrations with both point-of-sale and eCommerce software, creating a seamless loyalty program across all of your stores. And with built-in Apple Wallet integration, Collect Loyalty is the only solution that comes with all the benefits of Apple Wallet, without the expense. Try Loyalty now with a 14 day free trial or contact email@example.com for more information.
Yes you can transfer your customer database over, along with their points balance. All you need to do is upload a CSV file and Collect works its magic to transfer points across. And if you need a hand, our Customer Success Experts are always ready to help.
Collect Loyalty is the only loyalty solution that offers a seamless experience in-store and online. Meaning customers can collect points at both your brick-and-mortar store and online, and then redeem their rewards at either your brick-and-mortar store or online. When they redeem in-store, their points balance is automatically adjusted right away, so they can no longer redeem it online, and vice versa. And, you can encourage customers to shop online or in-store by specifying where/how the reward must be redeemed.
Yes, when you connect your POS account, all of your store sites will be connected to your Collect account. So you can run Collect Loyalty across all your stores and control them from a centralized Collect account. To enable Apple Wallet in all your stores, all you need to do is enter in all of your store addresses.
Yes, you’re in control. Call it what you want; rewards program, loyalty program, VIP club. It’s up to you. Upload your logo, choose the rewards to suit your business, and share your new loyalty program with your customers. Because it’s your own loyalty program customers can only redeem your rewards with the points they earn at your store.
To avoid the abuse of coupons, all coupons are unique to the customer and to the reward they have unlocked. This means it can only be used once. When they redeem a reward in-store, the coupon code can no longer be redeemed online, and vice versa.
No, Collect Loyalty works through your existing point-of-sale so you don’t need anything extra. You may wish to use a 2D scanner to make reward redemption quicker, but this is not necessary as you can simply enter in the coupon code.
Yes, Collect Loyalty works seamlessly with point-of-sale and eCommerce platforms. Now you can run your loyalty program across your entire store
Yes, you can add multiple point-of-sale and eCommerce accounts. Meaning you can run Collect Apps across all your stores and control them from a centralized Collect account. Or if you want to keep them seperate, simply create additional Collect accounts.
Nothing. Once an integration is set up, Collect works hard in the background. There is no manual actions that you need to do, or files that you need to upload.
No, Collect is easy to set up. To add integrations, all you need is your account login details. No coding or installation required.
Apple Wallet is Apple’s digital wallet. Consumers use Apple Wallet to keep their coupons, loyalty cards, boarding passes, movie tickets, and more in one place on their iOS device. Collect Loyalty comes with built-in Apple Wallet integration, making it easy for customers to redeem your stores rewards and notifying customers when they are nearby your store, encouraging them to visit again and shop. You can learn more about the benefits of Apple Wallet.
No, Apple Wallet is built-in. Meaning you get all the benefits of Apple Wallet, without the investment of having to hire developers or building your own tool.
Not a problem, if you have a suggestion for a point-of-sale or eCommerce integration, please send it to firstname.lastname@example.org
Collect Loyalty is easy to set up. Simply create your store’s profile and connect your point-of-sale and/or eCommerce accounts.
Yes, you do not need to be a technology developer or know how to code to set up your loyalty program. Simply create an account and then step through following the easy setup prompts. And if you need a hand at any stage, you can chat with us online.
All of your store’s information and your customer database is safely secured under your own Collect account.
We are happy to help. Get in touch at email@example.com
Explore how Collect Loyalty works for your business with a 14 day fully-featured free trial. No commitments, cancel anytime. Your 14 day free trial starts on the day that you sign up to your first tool. You can sign up for additional tools at anytime. You won't be billed for it until your next billing cycle.
Your billing cycle will begin at the end of your 14 day free trial. You will be billed monthly in advance.
No, Collect Loyalty has no usage boundaries, helping you grow your business with no limitations. Grow your database to the max, send unlimited rewards and offers, and process unlimited transactions with no hidden costs or extra charges.
Collect works seamlessly across all your stores. Use the pricing slider to calculate the price for your stores. If you have over 50 stores, talk to us about volume pricing at firstname.lastname@example.org
You’re nuts! But yes, you can cancel your account at anytime. There's no contracts, no commitments and no cancellation fee.